Refund policy

Refund Policy

At SetPack™, we want you to love your purchase. If you are not completely satisfied, we’re here to help.

Returns

We accept returns within 30 days of delivery.

To be eligible for a return:

• Your item must be unused and in the same condition that you received it.
• The item must be in its original packaging.
• Proof of purchase is required.

Non-Returnable Items

We cannot accept returns for:

• Used products
• Damaged items caused by misuse
• Items returned without original packaging

Refunds

Once your return is received and inspected, we will notify you regarding the status of your refund.

If approved, your refund will be processed back to your original payment method within 5–10 business days.

Shipping Costs

Customers are responsible for return shipping costs unless the item arrives damaged or incorrect.

Damaged or Incorrect Orders

If your order arrives damaged or you receive the wrong item, please contact us within 7 days of delivery with photos of the issue.

Contact Us

For return requests or questions, contact us at:

kaiharris36@gmail.com